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Shipping & Returns

Shipping & Handling Information
 
24/7 Ordering — Same-day shipping hours if selecting UPS or Fedex
Order by 3:00 PM (Pacific Time) Monday-Friday for same-day shipping. Orders that reach us after 3:00 PM (Pacific Time) will ship the next business day. Orders placed on the weekend will ship Monday (subject to UPS and FedEx holiday pick up schedules).
 
24/7 Ordering — Same-day shipping hours if selecting USPS
Order by 10:30 AM (Pacific Time) Monday-Friday for same-day shipping. Orders that reach us after 10:30 AM (Pacific Time) will ship the next business day. Orders placed on the weekend will ship Monday (subject to USPS holiday pick up schedules).
 
Shipping & Handling costs are based on the method you choose and the dollar amount of your order
(Overseas is by weight)
 
Dollar Value
US Mail
(PO Boxes and APO only)
UPS Ground
Second Day Air (FedEx)
Overnight (FedEx)
Priority Saturday (FedEx)
(Available for orders placed on Fridays before 3:00pm PT)
Overseas
(FedEx Only)
$1 - $10
$1.60
$5.60
$14.20
$27.70
$46.80
By weight
$10.01 - $30
$3.75
$8.60
$17.20
$30.70
$49.80
By weight
$30.01 - $60
$14.35
$13.65
$35.20
$57.70
$86.90
By weight
$60.01 - $100
$14.35
$15.60
$35.20
$57.70
$86.90
By weight
$100.01 - $150
$14.35
$17.60
$35.20
$57.70
$86.90
By weight
$150.01 - $250
$14.35
$19.60
$35.20
$57.70
$86.90
By weight
$250.01 - $500
$14.35
$21.60
$35.20
$57.70
$86.90
By weight
$500.01 and up
$14.35
$24.60
$40.20
$71.70
$90.70
By weight
Alaska, Hawaii and US possessions add $10.00
 
International Shipments
FedEx International — The fastest shipping method with tracking. Delivery times vary by destination and Customs processing.
 
Please note:
  • Customers are responsible for import duties/ taxes and are not included in the shipping charges.
  • Ground shipping is not available for Alaska, Hawaii and US possessions.
  • UPS and FedEx will not deliver to PO Boxes. If you do not have a deliverable street address and must use a PO Box or APO, you must use the Priority Mail shipping method. Please be aware that Priority Mail shipping times vary.
 
UPS Ground Transit
The following transit times are approximate times from San Diego, CA.
UPS does not guarantee delivery times for Residential addresses.
 
UPS ground time in transit
 
 
Returns & Exchanges
 
We want you to be thrilled with your purchase from KING. If you are not completely satisfied with your KING course, you can return it within 30 days for a prompt, friendly refund.
 
Online Product
  1. Call our Customer Service Department at 1-800-854-1001
  2. We will credit the payment method used to make the purchase, please allow several days for the refund to be processed.
  3. The course will be deleted from your iLearn account.
 
Physical Product, such as cockpit gear:
  1. Call our Customer Service Department at 1-800-854-1001 for your Return Authorization Number (RMA). This number helps us quickly track the status of your return.
  2. Pack all parts, pieces, accessories, manuals, discs and printed materials in their original packaging.
  3. Write the RMA number clearly on the outside of the box.
  4. Be sure to use a package-shipping service such as United Parcel Service, Federal Express or the United States Postal Service that is able to track shipments. Ship the package to:
    • King Schools, Inc.
    • 3840 Calle Fortunada
    • San Diego, CA 92123-1825
    • ATTN: RMA# __________
  5. When we receive your return, we will credit the payment method used to make the purchase. Please allow several days for the refund to be processed.
Note: Please be sure to obtain an RMA number and clearly write it on the outside of the box. Failure to do so may result in your package being refused or cause delays in processing your refund.